Last updated: April 2026
Our goal is simple: if the Service did not work as described, you get your money back.
You were charged but the generation feature was non-functional during that billing period
You were double-charged due to a billing error
You cancelled within 48 hours of your first paid subscription charge and have not used the credits
You changed your mind after using credits
You did not like the quality of the generated copy
Credits were used before requesting a refund
Email hello@hookmedaddy.com with your account email and the reason for your request. We will respond within 2 business days. Approved refunds are processed within 5-10 business days through Paddle.
We handle every refund request individually and try to do right by our users.